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Legal Notice

GENERAL TERMS

BOOKING CANCELLATION BY THE CLIENT

Any cancellation or amendment request must be sent to us in writing, by email, fax or post, and will take effect on the day we receive the request.

You will be liable to pay the cancellation or amendment charges shown below.

More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.

There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.

CHANGES BY THE COMPANY

In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.

DATA PROTECTION (Organic Law 15/1999 of 13th December )

In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.

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Jūsų asmens duomenys tvarkomi vadovaujantis Bendruoju duomenų apsaugos reglamentu, LR asmens duomenų teisinės apsaugos įstatymu, taip pat remiantis kitais teisės aktais, tikslu registruoti svečius NTIS sistemoje ir suteikti apgyvendinimo paslaugas. Duomenų valdytojas – UAB "Reside LT", įmonės kodas 303321523, buveinės adresas P. Lukšio g. 32, LT-08222 Vilnius, el. paštas info@residebaltic.com. Jūsų duomenys gali būti perduodami NTIS sistemai, teisėsaugos institucijoms ar kitiems subjektams, turintiems teisėtą interesą tą informaciją gauti, tik vadovaujantis galiojančiais teisės aktais. Jūs turite teisę susipažinti su savo asmens duomenimis, prašyti juos ištaisyti, ištrinti ar apriboti jų tvarkymą, nesutikti su jų tvarkymu teisės aktuose nustatytais pagrindais, taip pat pateikti skundą Valstybinei duomenų apsaugos inspekcijai. Daugiau informacijos – Privatumo politika - Reside Baltic.

English:

Your personal data are processed in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts, for the purpose of registering guests in the NTIS system and providing accommodation services. The data controller is UAB “Reside LT” (company code 303321523), registered address P. Lukšio g. 32, LT-08222 Vilnius, Lithuania, e-mail: info@residebaltic.com. Your personal data may be transferred to the NTIS system, law enforcement authorities, or other entities that have a legitimate interest in receiving such information, strictly in accordance with applicable legal acts. You have the right to access your personal data, request their rectification, erasure or restriction of processing, object to their processing on the grounds provided for by law, and lodge a complaint with the State Data Protection Inspectorate. More information can be found in our Privacy Policy – Privacy policy - Reside Baltic.

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